Back to the live feed
Policy & Regulation
GTA police force first in Canada to use AI to hire, train 911 call takers
AI-generated summaryA model wrote this from the publisher’s headline and short excerpt. It can leave out context or contain errors, so read the original report before relying on it. How summaries are made
Summary
Halton Regional Police in Ontario are using AI simulations from United States firm GovWorx to help assess and train applicants for 911 call-taking and dispatch jobs. Police say the technology cuts candidate evaluation time by 50 per cent and can test decision-making, communication and crisis management; training can take close to a year. The force has 75 dispatchers and call takers and aims to hire four to eight more this year.