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Statistics Canada: Canada’s retail workforce is aging as AI adoption grows
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Summary
Statistics Canada says Canada’s retail workforce has aged gradually, with the share of workers aged 55 and older rising from 2017 to 2024 as the share of younger workers fell. Retail businesses’ use of artificial intelligence increased nearly fivefold over the past two years, reaching 19.2%, while employment overall grew 0.6% from 2019 to 2024. The agency says retail workers face moderate exposure to job changes and displacement related to AI.