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Policy & Regulation
Some Canadian banks blocking personal AI agents amid security concerns
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Summary
Several of Canada’s largest banks are blocking or limiting third-party AI agents from accessing online banking, citing the security of clients and their information. RBC, BMO, TD and CIBC have said they do not allow such agents to access accounts or banking systems; Scotiabank will limit access, while National Bank says it is monitoring the technology. RBC’s chief executive said trust matters as much as AI’s capabilities.