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Policy & Regulation

Amazon used AI tool to track risk of unionization in Canadian warehouses, documents show

The Globe and Mail ·

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Summary

Internal documents show Amazon used an AI tool called Atlas to rate the likelihood of union activity at warehouses in Canada and elsewhere. The tool ranked more than 50 sites using hundreds of data points, though the documents do not say what those points were or how they were collected. Amazon said the information helps identify workplace trends and that people, not AI, decide how to respond. The records do not establish whether Atlas is still used in Canada.